Management Services
Quality Health and Safety
Quality Health and Safety
We believe that quality results from good planning, a skilled workforce, well-defined processes and procedures; all within a safe and secure environment. We have qualified and experienced teams working hard to ensure the safety, protection and health of our people and facilities to the highest standards.
These teams also provide continuity and emergency management as well as
develop and test disaster recovery plans at regular intervals to achieve better compliance.
Asset Life-cycle Management
Asset Life-cycle Management
We make sure all our buildings and assets are evaluated in a timely manner, in accordance with international standards, in order to increase the reliability of our facilities, reduce operation cost and extend the period of uninterrupted use
of assets, allowing users to enjoy a superior experience.
CAFM Solution
CAFM Solution
Our CAFM system enables facility managers to plan, implement and monitor
all activities related to premise management, asset management, responsive or planned preventative maintenance, operational facility services, room reservations and any other customer service requirement.
Ultimately, the information provided by CAFM allows managers to develop
long-term planning of space, facilities, maintenance, services and budgets to
ensure all essential business requirements.
Contracts Management
Contracts Management
We provide you, and on your behalf, full integrated facilities services so you
do not have to worry about your facility operations at all. In order to be fully
focused on your core business, we negotiate, support, procure, administer
and manage all the contracts effectively. We also make sure all the terms and
conditions comply with legal and statutory requirements and serve the purpose
of maximizing financial and operational performance while reducing risk.
Construction Handover Management
Construction Handover Management
We offer facilities management procedures from the beginning of the
construction phase, ensuring that it takes operational requirements into account. We can also provide you with handover management, warranties management, preparation and receiving of executed fees, as well as operating and maintenance manuals and asset records.
These procedures ensure your assets are handed over with complete documentation, asset management and lifecycle management plans with zero
hassle to you.
Help-desk and Customer Service
Help-desk and Customer Service
Our state-of-the-art 24/7 helpdesk provides our clients with peace of mind and swift solutions to their daily problems. Our multilingual and experienced staff
ensures they follow a professional approach with all customers, understand
their needs and ensure they get the required services in a timely manner.
Our customer service team also provides leasing, renting and real estate services
across the industry.